Privacy Policy

Last Updated: 2/02/2025

Umbrellus ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and postal address

  • Payment information for transactions

  • User account details (if applicable)

  • Website usage data, including cookies and analytics

  • Any information you provide via forms, surveys, or customer support

2. How We Collect Information

We collect information through:

  • Direct interactions – when you sign up, make a purchase, or contact us

  • Automated technologies – website analytics, cookies, and tracking tools

  • Third-party sources – where legally permitted

3. Use of Your Information

We use your information to:

  • Provide and improve our products and services

  • Process transactions and manage accounts

  • Communicate with you about promotions, updates, and support

  • Ensure website security and prevent fraud

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service providers assisting in website hosting, payment processing, and marketing

  • Legal or regulatory authorities when required by law

  • Business partners in relation to promotions or collaborations (with your consent)

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method is 100% secure.

7. Your Rights and Choices

Under the Australian Privacy Act, you have the right to:

  • Access and correct your personal information

  • Opt out of marketing communications

  • Request deletion of your data (subject to legal obligations)

For requests, contact us at team@umbrellus.com.au.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

9. International Data Transfers

If we transfer your data outside Australia, we will ensure it is handled in accordance with applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries, contact us at team@umbrellus.com.au.