Product Disclaimer
Last Updated: 2/02/2025
Lampshade Appearance
Umbrellus handcrafts each Bior Illume lampshade using natural materials such as hemp hurd and mycelium. This process results in unique variations, ensuring that no two lamps are identical. While we maintain a high standard of quality control, we embrace the organic aesthetic of biomaterials, which may lead to differences in texture, color, and thickness.
Each lampshade may vary slightly in the following areas:
Shade of natural color, interior and exterior textures, wall thicknesses, and areas of color gradation
Low VOC paint finishes may differ from shade to shade or digital swatch color
Interior Environment
Lampshades require a climate-controlled interior environment, with low humidity being ideal for longevity. For humid climates, kitchens, or bathrooms, we recommend selecting the white paint option or one of our low-VOC paints, which help protect the lampshade from airborne grease and moisture.
We cannot guarantee that every indoor environment is ideal for Umbrellus lighting and are not responsible for damages caused by environmental conditions.
Not damp-rated; not recommended for small bathrooms with frequent steam exposure
Handling & Maintenance
To ensure the longevity of your lampshade, we provide an installation and care guide. We time shipments as closely as possible to your desired installation date to prevent prolonged storage in packaging. Upon arrival, unbox and store lampshades in a dry, clean, sunlit area until installation.
Lighting should only be installed by a certified electrician
Any modifications beyond the provided installation instructions void our liability for damages
Reporting Damage
Customers must report any damage within 5 days of delivery to qualify for a replacement. Please document the issue with photos and a description, including images of:
The damaged item
The packaging (inside and outside)
The shipping label
Do not accept a package with visible exterior damage.
For inquiries, contact team@umbrellus.com.au.